Absolutely! At present, every item for sale on my website and social media are handmade by me! My name is Dominique, Founder of SMSL™ :) You can watch videos of products being made on my social media pages - you may even have the opportunity to watch your own order being made, packed and/or shipped!

At present, we only ship to the UK & Europe. We are working towards shipping internationally.

As the products are entirely handcrafted, please allow 1-3 weeks for your item to be with you.

- I know sis, bare with it will be worth it!

We do not accept any returns or exchanges.

Yes! All orders are sent with a tracking number. We can't have these darling gems getting lost in the post now, can we!

At present, we do not offer a customisation service.

We do not offer a specific gift wrap service, however, we pride ourselves on the exquisite presentation of our products, right down to the shipping box, labelling and lining. All of our parcels are extremely beautiful to receive and we'd like to hope they could hold their own space as a gift!

We offer frequent exclusive discounts to our newsletter subscribers.

In addition, we also offer discounts and giveaways on our social media platforms.

Youtube / Instagram / TikTok @Selfmadesoftlife

Short Answer: Yes, we have filed for trademarking, which means if you did use our brand designs, our legal team will be in contact. We will be receiving our legal trademark documents in the coming month (the process usually takes approx 6months to 1.5 years from filing).

Long Answer:

All aspects of the brand, including but not limited to the aforementioned brand names, slogans, collection names and their associated logo variations, have been filed for protection under trademark laws.

This statement serves as formal notice that any unauthorized use, reproduction, distribution, or imitation of our brand names or logo variations is strictly prohibited and constitutes a violation of our intellectual property rights. We have taken the necessary legal steps to ensure the protection and exclusivity of our brand, and we are prepared to take swift action against any infringement.

Our legal team is ready to address any potential infringement of our trademarks, and we will vigorously pursue all legal remedies available to protect our intellectual property rights. This may include, but is not limited to, seeking damages, injunctive relief, and any other remedies permitted under applicable trademark laws.

It is our sincere hope that we can avoid any legal disputes by raising awareness of our trademark protection, however, failure to abide will result in legal action being taken.

For any inquiries, concerns, or to seek permission for the use of our brand in a specific manner, please contact our legal team by submitting a request via the contact page. They will be able to assist you in ensuring compliance with our trademark protections or obtaining the necessary permissions.

We take the protection of our brand very seriously and will do everything within our power to preserve the integrity and exclusivity of our intellectual property rights. We appreciate your cooperation and understanding in this matter.

Absolutely. The Selfmade Softlife is a lifestyle and pathway. We have two simple, main goals.

(1) Enable Established Selfmade Softlife Women to celebrate their lifestyle and achievements, by proudly acquiring our merchandise, attending our events and utilising our community forums.

(2) To equip those women whose goal is to become a Selfmade Softlife Woman, by giving her the resources to read, learn and implement into her life. And - if she would like, can utilise our apparel to actively manifest her goals.

This is a question we are asked most frequently. Simply put, the Homage mug was created to celebrate and pay respects to the legends of Neosoul by including their names on the mug. This means however, that due to Trademark rules, this product cannot be SOLD commercially in light of gaining capital from the Artists handwork. Although, we find this occurring on the internet everyday - We do not agree with infringement... and therefore ** The only way our customers and fans can attain the AUTHENTIC homage design, is by winning it off of our social media outlets **

Essentially you will need to follow us on Instagram, TikTok or Youtube and take part in our weekly games to win a Homage mug.

- You read right, we give away 1 Homage piece every week!